Refund & Cancellation Policy

Last updated: 17 October 2026

1. Cancellation

You may cancel your paid subscription at any time from your billing dashboard
Cancellation takes effect at the end of your current billing period — you will continue to have full access to your paid features until then
After the billing period ends, your account will be downgraded to the Free plan
If you have more locations than the Free plan allows, you will be asked to select which locations to keep active
There are no cancellation fees or penalties

Within 48 hours of first payment: If you are a first-time subscriber and have not used any paid features (no review sessions created, no reports generated), you may request a full refund
After 48 hours or after using paid features: No refunds will be issued for the current billing cycle. You may cancel to prevent future charges
Yearly plans: No pro-rated refunds for unused months. If you cancel a yearly subscription, you retain access for the remainder of the year
Technical issues: If the platform was non-functional or materially unavailable for an extended period due to issues on our end, we may issue a partial or full refund at our discretion

Email us at hello@bharatreviews.app with your account email and reason for refund
Include your invoice number or Razorpay payment ID if available
We will review and respond within 2 business days

Approved refunds are processed through Razorpay to your original payment method
Refunds typically appear within 5-7 business days, depending on your bank or payment provider
UPI refunds may appear within 24-48 hours
Card and net banking refunds may take up to 7-10 business days

We will notify all active subscribers at least 30 days before any price change
Price changes apply to the next billing cycle, not the current one
If you disagree with a price change, you may cancel before the next billing cycle

For billing inquiries or refund requests: